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Paul Quirk, Dipl. B.

811 Stevenson Road North
Oshawa, Ontario L1H 3H2

905-213-1987
psquirk@hotmail.com

Relevant Qualifications

  • Windows 3.x-98, ME

  • Windows NT

  • DOS 6.22

  • Linux

  • OS/2 Warp

  • PC Hardware installation

  • PC hardware configuration

  • Technical Support

  • Data Recovery

  • Leadership skills

  • Time management skills

  • Analytical skills

  • Microsoft Office

  • StarOffice 5.2

  • OpenVMS

Relevant Accomplishments

Support end users with technical issues and bug fixes.

End users pleased; continue with high productivity and reliability.

  • Data Recovery

Virus had made a hard drive unreadable; hard drive contained valuable information. Utilized data recovery software to recover hard drive contents.

Valuable data recovered intact, saving the company time and money. Data recovery software and procedures implemented as standard procedure.

  • Technical Support

Support Apple Canada customers with a wide variety of technical issues with various Apple related products and software.

Received high praise from customers; promoted to team leader position.

  • Maintain & Upgrade PC's

Performed maintenance and upgrades on computers in a computer lab.

Computers continued to function day-to-day, allowing students to complete work on schedule.

  • Tutored students

Assisted students having difficulty with Information Systems program, which required time management and maintaining of a high grade point average.

Students that received my tutoring found their overall grade point average improved considerably.

Work History

Programmer Analyst

SRB International Ltd.

Feb. 1998-Present

Technical Support Specialist

Apple Canada (BGI)

Aug. 1996-Jan. 1998

Hardware Tech/Programmer

Maxwell Paper

Oct. 1995-Jul. 1996

Lab Technician & Peer Tutor

Loyalist College

Oct. 1994-Mar. 1996

Education

References

References available upon request.